How to resolve even the most emotionally charged conflicts

Do you think negotiating is difficult or awkward? Make sure you use the insights of the best negotiation expert in the world! Daniel Shapiro is the founder of the world famous Harvard Negotiation Institute and the negotiation specialist of the United Nations and the World Economic Forum. DenkProducties brings Shapiro to Amsterdam! A one of a kind opportunity.

Hidden emotional forces
For the last 20 years, Shapiro has been researching the covert emotional forces that obstruct successful cooperation. He developed a step-by-step method that will guide you through each negotiation or conflict. And will teach you to navigate through even the most emotionally charged situations. Not with a ‘negotiation trick’ but a better, more sophisticated way of thinking.

Brilliant thinker, phenomenal teacher
In this seminar Shapiro will teach you the fine art of negotiating. Beware: Shapiro is not only a brilliant thinker but also a phenomenal teacher. Buckle up for a masterclass at the highest possible level.


Top experts Daniel Shapiro, George van Houtem and Sharon Kroes


€ 995,00 (excl. 21% VAT)


AFAS Live - Beatbox, Amsterdam


6 (More info)


  • 09:00 Registration
  • 09:30 Start seminar
  • 17:00 End seminar with reception

#1: Five new perspectives on resolving conflicts

  1. Stop the vertigo before it consumes you
  2. Resist the repetition compulsion
  3. Acknowledge taboos
  4. Respect the sacred
  5. Use identity politics to unify

Speaker: Daniel Shapiro

#2: The psychology of negotiation

  • Subtle psychological techniques for negotiators
  • How to increase your influence with priming, framing and anchoring
  • Smart negotiators do not need to be tough

Speaker: George van Houtem

#3: Thinking beyond tribes

You will never, never, never forget this block. Shapiro conducted this thinking exercise with 45 world leaders in Davos, and they were amazed. Fasten your seatbelts!

Speaker: Daniel Shapiro

#4: Rethoric intelligence

  • The conversational techniques of a world champion
  • This is how you steer a conversation
  • Avoiding and resolving conflicts by simply smarter argumentation

Speaker: Sharon Kroes

#5: Four steps to reconcile relations

  1. Uncover the myths of identity
  2. Work through emotional pain
  3. Build crosscutting connections
  4. Reshape the relationship

Speaker: Daniel Shapiro

#6: How to negotiate the non-negotiable

Speaker: Daniel Shapiro




"With telling examples from the bedroom to the boardroom to the war room, this book gives us something invaluable—a way both to see the perils of identity conflict in negotiation and to avoid them."

Robert Cialdini - Author of 'Influence'

"Daniel Shapiro brings brilliant insights to the baffling conundrum of our age, intractable disputes of all kinds. Both a seasoned psychologist and international negotiator, Shapiro shows us how people’s deep identities are both problem and solution."

Daniel Goleman - Author of ‘Emotional Intelligentie’

"Dan Shapiro has written a masterpiece—clear, insightful, and practical—about the most difficult and emotionally-charged of negotiations: those that revolve around identity. Highly recommended!"

William Ury - Co-author ‘Getting to yes’
Practical information

Practical information


AFAS Live - Beatbox
ArenA Boulevard 590
1101 DS Amsterdam
Telephone: 0900 - 687 4242



09:00 Registration
09:30 Start seminar
17:00 End seminar with reception