Steven van Belleghem is a bestselling author, professor, entrepreneur, top speaker and globetrotter. He travels the world to spot the latest trends in the digital customer relationship management. He translates these 'trends of the day after tomorrow' to concrete ideas, immediately applicable in your team.
Steven wrote three bestsellers about digital trends and customer relations, including the award-winning book 'The Conversation Manager'. His latest book is 'Customers the day after tomorrow'.
He brings you up to speed with AI, big data, the Internet of Things, and virtual assistants... In short: everything that happens in Silicon Valley and China, which changes the customer relations radically.
The last seminar with Steven van Belleghem was Forward Thinking Leadership.